Café Manager, Gathering CoNewlife Church is seeking an experienced and passionate Cafe Manager to lead our vibrant onsitecafé, Gathering Co, at Newlife Robina, creating a welcoming hub of great food, exceptional service,and genuine community connection 6 days per week for our church family and the wider community.

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About Newlife Church

‍Newlife is a large, evangelical church with locations across South-East Queensland, committed toseeing more people, more like Jesus through worship, discipleship, and community engagement.Located at Robina, our location hosts a wide range of ministries, outreach programs, and events, withthe cafe playing a key role in hospitality and connection for our church family and broader community.

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The Opportunity

‍The Café Manager, Gathering Co is a full-time, permanent role based at Newlife Robina, responsiblefor the day-to-day running of the café and provision of catering services, leading a skilled team, andpartnering with the chef to deliver a high-quality, contemporary menu. This role will suit a hospitalityleader who thrives in a fast-paced, community-oriented environment and is excited to help make thecafe a destination for excellent food, coffee, and warm, Christ-centred hospitality.

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Key Responsibilities

• Oversee all front-of-house and back-of-house cafe operations, including service, kitchencoordination, ordering, and stock control.
• Lead, roster, coach, and develop a high-performing team of cafe staff, including baristas,attendants, and kitchen staff.
• Ensure superior customer service, promptly address feedback or complaints, and cultivate awelcoming atmosphere for regulars, visitors, and volunteers.
• Develop, offer and promote event catering and venue hire options.
• Manage labour and food costs, monitor revenue and expenses, and implement strategies toimprove efficiency and profitability.
• Maintain compliance with all food safety, hygiene, and workplace health and safetyrequirements, including sanitation and regulatory standards.
• Promote the cafe within the local community and church through events, word-of-mouth, andsimple marketing initiatives such as specials and social media recommendations.

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About You

• Proven experience as a Cafe Manager, Restaurant Manager, Hospitality Manager, or similarleadership role in food and beverage.
• Strong food and beverage knowledge, with the ability to partner effectively with kitchen staffon menu quality, consistency, and presentation.
• Demonstrated leadership, people management, and coaching skills, with the ability to build apositive, motivated team culture.
• Solid financial and operational management capability, including rostering, cost control, anduse of point-of-sale or hospitality software.
• Excellent communication and relationship-building skills, with the ability to workcollaboratively with staff, volunteers, suppliers, and ministry leaders.
• A commitment to the mission, values, and ethos of Newlife Church and the Uniting Church inAustralia, and a desire to contribute to a Christ-centred team environment.

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Requirements‍

• Relevant qualifications in hospitality management, business, or a related field are desirable;culinary training is a plus.
• Current Working with Children Check (Blue Card), or willingness to obtain prior to commencement.
• Current driver’s licence and legal right to work in Australia (evidence of working rights may be requested).

How to Apply
‍If this role excites you and you would like to help shape the future of Newlife’s cafe and hospitalityministry, please apply via Seek with your resume and a cover letter outlining your experience and alignment with Newlife’s mission.
For role-related enquiries, please contact the People & Culture team at peopleandculture@church.nu (please note, applications sent via email will not be accepted).

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